HandyCheck

Selling your phone: the complete checklist

A phone with documented working condition sells faster, for more money, and without disputes afterwards. Here's the process – from function tests to secure data wiping.

1. Test and document everything

Used-phone buyers have two fears: hidden defects and stolen goods. You answer both with transparency. Run all HandyCheck tests and describe the condition honestly in your listing – including small flaws. A disclosed flaw lowers the price slightly; a concealed one gets you a return and a bad review.

2. Price it realistically

Compare sold (not asking-price) listings of your model in similar condition. Price factors: battery health (screenshot it – see the battery test for where to find it), display condition, original box and accessories, remaining warranty. Trade-in services pay less than private sales but remove effort and risk.

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3. Back up and wipe securely

  1. Create a backup (cloud or computer) and verify it on the new device before wiping anything.
  2. Sign out of all accounts and remove activation locks: on iPhone disable Find My and sign out of iCloud; on Android remove the Google account. A device with an active account lock is worthless to the buyer – it's the most common reason sales fall through.
  3. Delete or transfer the eSIM and remove the physical SIM; don't forget the memory card.
  4. Then factory reset: modern devices are encrypted by default – the reset discards the encryption key, making your data practically unrecoverable. Stop at the setup screen: that's exactly how you hand the device over.

4. Secure the handover

Note the IMEI (dial *#06# in the phone app) for your records, along with the purchase receipt. A simple written sales agreement with model, IMEI, condition, price and "sold as seen" protects both sides. For in-person handovers: power the device on and let the buyer test it themselves – easiest with the tests on this site.

Frequently asked questions

Is a factory reset really enough to wipe my data?

On modern devices encrypted by default: yes. The reset discards the encryption key, making data unrecoverable. Only on very old unencrypted Android devices is extra caution warranted.

What is the activation lock and why does it matter so much?

It's an anti-theft feature: the device stays tied to your account until you remove it there. Forget it, and the buyer can't set the phone up – and you'll get it back as 'defective'.